Net-Aid was founded in 1999, with the goal of providing technology for small businesses and non-profit organizations in an effective and cost efficient manner. We noticed that most IT consulting for small businesses was haphazard and reactionary. Something broke and something new was installed. Someone had a good idea, and it was implemented. Someone needed a new PC, and it was purchased. Etc. Etc. The problem with this scenario is that you end up with a mishmash of equipment and software that is difficult, and expensive to maintain. And worst of all, it doesn't make you as productive as you need to be to remain competitive in today's challenging environment. WE decided to change the trend and offer services and products, specifically with the smaller client in mind, and implement the best practices used by larger organizations. And thus, the Net-Aid Way was born.
When you work with Net-Aid, we start with a complete Business Technology Assessment, design a Technology Plan, implement the Plan and then Follow Up on a regular basis to make sure we stay on track. Our philosophy is that the products and services we offer should be designed to solve real business problems and help in achieving your company's goals.
Our Mission Statement is to be the Respected Leader in Central PA for Outsourced, Professional Quality IT Services, Focusing on Small Business and Non-Profits, Using Innovative Processes to Help Clients Lower Costs, Improve Productivity and Relieve IT Anxiety.
Steve Quinley - President /Owner
Steve has been in the IT field since 1985. After graduating from Loyola College in Baltimore, he started in Sales for a computer store selling the original IBM PC! He was formerly the owner of Hanover Computer Center and has worked for various other IT companies in the Central PA region for the last 20+ years. Steve joined Net-Aid in 2006 as a Partner and is now the Sole Owner of the business. He has extensive experience in helping organizations with all their IT needs including hardware and software selection and also with providing the service needed to maximize the organizations investment.
In his spare time, Steve likes to travel, golf, and coach basketball.
Brett Musselman - Systems Engineer
Brett joined the Net-Aid team in March of 2007. He brought with him over 8 years computer experience, and continues to grow with Net-Aid. Brett graduated from Penn State with an Associates in Information Sciences & Technology. Since joining Net-Aid he has earned his certifications as a Microsoft Certified Professional, Microsoft Certified Technical Specialist, Symantec Technical Specialist, and Sonicwall Security Administrator. When not working Brett is an avid outdoorsman. He enjoys backpacking, hiking, mountain biking, and kayaking
Susan Mazzoni - Office Manager
Susan joined Net-Aid in January of 2009. As the Office Manager, she has a variety of duties which help ensure that the office operates efficiently. Susan was raised in Maryland. She received a B.S. degree in Education from Georgetown College in Kentucky. Though she enjoyed a brief teaching career, she learned early that she thrives in an office environment. Most of her experience has been in nonprofits and small businesses, and includes a variety of duties ranging from planning meetings to bookkeeping. Susan is an avid reader who enjoys spending time with her family and participating in church activities.
Eric Gallant - Help Desk Specialist
Eric began working with Net-Aid in March of 2011. His responsibilities include assisting Technicians with problems, working on PCs that come into the office, and assisting office personnel with any other issues. Currently, Eric is working on his Associate's in Information Sciences and Technology at Penn State York.
When not at work, Eric enjoys spending time with his daughters.
Ian Sterling - Systems Engineer
Ian joined the Net-Aid team in August 2012. Ian brings over 6 years of network administration experience as well as over 10 years of graphic design and web development.
When not at work, Ian enjoys spending time with his family, volunteering with the East Berlin Lions Club, gardening and spending time outdoors.
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