About Us
Our Company
Net-Aid was founded in 1999, with the goal of providing technology for small businesses and non-profit organizations in an effective and cost efficient manner. We noticed that most IT consulting for small businesses was haphazard and reactionary. Something broke and something new was installed. Someone had a good idea, and it was implemented. Someone needed a new PC, and it was purchased. Etc. Etc. The problem with this scenario is that you end up with a mishmash of equipment and software that is difficult, and expensive to maintain. And worst of all, it doesn't make you as productive as you need to be to remain competitive in today's challenging environment. WE decided to change the trend and offer services and products, specifically with the smaller client in mind, and implement the best practices used by larger organizations. And thus, the Net-Aid Way was born.
When you work with Net-Aid, we start with a complete Business Technology Assessment, design a Technology Plan, implement the Plan and then Follow Up on a regular basis to make sure we stay on track. Our philosophy is that the products and services we offer should be designed to solve real business problems and help in achieving your company's goals.
Our Mission
Our Mission Statement is to be the Respected Leader in Central PA for Outsourced, Professional Quality IT Services, Focusing on Small Business and Non-Profits, Using Innovative Processes to Help Clients Lower Costs, Improve Productivity and Relieve IT Anxiety.
Our Team
Steve Quinley - Partner
 Steve has been in the IT field since 1985. After graduating from Loyola College in Baltimore, he started in Sales for a computer store selling the original IBM PC! He was formerly the owner of Hanover Computer Center and has worked for various other IT companies in the Central PA region for the last 20+ years. Steve joined Net-Aid in 2006 as a Partner and is now the Sole Owner of the business. He has extensive experience in helping organizations with all their IT needs including hardware and software selection and also with providing the service needed to maximize the organizations investment.
In his spare time, Steve likes to travel, golf, and coach basketball.
Ted Elhajj - Senior Systems Engineer
 Ted has been in the IT industry for almost 20 years. He has military experience in both the Navy and the Army and has a bachelors of science degree in Network Administration. He has worked as a high level consultant with enterprise state agencies managing and analyzing the MAN/WAN/LAN infrastructures and recommending upgrades as needed. He has obtained the elite Microsoft Certified Systems Engineer certification and has been consulting both in the private and state government sectors for about 15 years. He has extensive knowledge of Network infrastructure and is an expert with Microsoft Windows Server. Ted has extensive experience with active directory and network migrations involving SBS, Exchange and enterprise level File and Print Servers and Domains. He has owned his own ISP and provided high speed and dial up internet in 4 counties in PA with over 4000 clients and a collocation with 15 servers.
Along with network infrastructure he also involves himself in access, sql and visual basic programming and hardware as well. He has extensive knowledge in all aspects of computer networking and programming. Ted currently teaches technical classes at a college in the evenings and has certifications in both copper and fiber optic cabling environments. He continues to pursue learning ventures and continues to open up young minds to the mystery of networking.
Brett Musselman - Systems Engineer
 Brett joined the Net-Aid team in March of 2007. He brought with him over 8 years computer experience, and continues to grow with Net-Aid. Since joining Net-Aid he has earned his certifications as a Microsoft Certified Professional, Microsoft Certified Technial Specialist, Symantec Technical Specialist, and Sonicwall Security Administrator. Brett is currently enrolled at Penn State York studying for his Bachelor's in Information Sciences & Technology.
When not working, or studying Brett is an avid outdoorsman. He enjoys backpacking, hiking, mountain biking, kayaking, and snowboarding.
Dave Ritter - General Manager
 Dave joined Net-Aid in September 2011. His background is in education, and has taught mathematics at both the High School and University level. Despite his enjoyment of teaching, he always finds himself returning to computers in some capacity, whether it’s repairing them (he is A+ Certified) or working with companies who work with computers. He joins Net-Aid in the capacity of General Manger where he works with the Technology Department, the Sales Department and the Office Staff to help keep things running smoothly and efficiently so Net-Aid can provide all its customers with the best possible experience. In his spare time, Dave enjoys sports and learning more about computers and networking.
Susan Mazzoni - Office Manager
 Susan joined Net-Aid in January of 2009. As the Office Manager, she has a variety of duties which help ensure that the office operates efficiently. Susan was raised in Maryland. She received a B.S. degree in Education from Georgetown College in Kentucky. Though she enjoyed a brief teaching career, she learned early that she thrives in an office environment. Most of her experience has been in nonprofits and small businesses, and includes a variety of duties ranging from planning meetings to bookkeeping. Susan enjoys spending time with her family and participating in the activities of her church. In her spare time, she is an avid reader and enjoys watching reruns and detective shows on TV.
Tristan Maschke - Help Desk Specialist
 Tristan joined Net-Aid in November of 2010. As a Help Desk Specialist, he answers support calls and assists the other Technicians with any other support for the clients. Tristan is currently attending Penn State, working on his Bachelor's degree in Information Sciences and Technology with minors in Business and Computer Science.
Outside of school and work, Tristan enjoys exercising, sports, and spending time with his family.
Eric Gallant - Help Desk Specialist
 Eric began working with Net-Aid in March of 2011. His responsibilities include assisting Technicians with problems, working on PCs that come into the office, and assisting office personnel with any other issues. Currently, Eric is working on his Associate's in Information Sciences and Technology at Penn State York.
When not at work, Eric enjoys spending time with his daughters. |
|
(717) 266-0244
Contact us to learn more about how our solutions can help you save time, money, and resources on technology.
News and Happenings
Click here for a first look at the new "Windows 8" user interface.
Tech Support
Click here to initiate a remote support session.
Services
|
