Contact Us

Contact a Client Advisor-  sales@net-aid.net
Resumes/job inquiries  - jobs@net-aid.net
Support - support@net-aid.net

Need Support?

During Business Hours (8 am- 5 pm M-F)
- For new support issues or problems

1) Email - support@net-aid.net -preferred method when issue is not an emergency and ensures the onsite technician will contact you as soon as possible.

2) Call main office - 717-266-0244 x113 or 1-888-242-0244 x113 if urgent or network down.

After business hours -use above procedures -someone will respond the next business day as soon as possible

After Business Hours FOR SUPPORT CLIENTS ONLY
(after 5 pm or weekends)

1) For network/server down emergencies only - Call main office and dial your emergency extension number you were provided any time during the message -this will transfer you to the technician on call. If you reach voice mail please leave a detailed message and the on-call technician will respond as soon as possible. Please use this only in situations where your network or server is down.

Existing Web Clients- Need to update?

1) Send all web content update requests to design@net-aid.net with detialed instructions for your request.

2) If you have major layout changes or redesigns, please contact your Client Advisor.